Unified Customer Engagement & Rewards Cloud
Coordinate Loyalty, Referral & Affiliate Growth In One Workspace
Launch engagement programs faster with composable journeys, journey AI, and embedded analytics governed from a single edge-ready control center.
98%
Retention uplift using journey AI playbooks.
45+
Prebuilt connectors and partner integrations.
$3.5M
Average incremental revenue delivered in year one.
Powerful Features
Launch programs faster and deliver measurable revenue impact with modular components, templates, and insights designed for growth teams.
Spin up loyalty, referral, and advocacy programs with composable templates and policy controls.
Monitor journeys, conversions, and incremental revenue with live dashboards and anomaly alerts.
Embed the same loyalty logic into app, web, PoS, and messaging channels without duplication.
Customer Lifecycle Management
Attract
Acquire members with targeted incentives.
Enroll
Progressive profiles & frictionless onboarding.
Engage
Gamified missions & surprise-and-delight moments.
Reward
Instant gratification with curated rewards.
Retain
Predictive journeys that boost lifetime value.
Advocate
Referral and partner programs that scale.
Three Types of Marketing Programs
Points, tiers, and experiential rewards managed through AI-driven nudges and wallet automation.
Transform members into advocates with configurable incentives, fraud controls, and partner views.
Launch partner storefronts, manage payouts, and surface ROI dashboards aligned to channel KPIs.
Platform Capabilities
Build a 360Β° member graph with identity resolution, activity history, and wallet balances.
Predict next-best actions, channel, and timing using Smart Loyalty Hubβs reinforcement models.
Curate travel, retail, and experiential catalogs with dynamic pricing and partner controls.
Drag-and-drop designer for lifecycle messaging, gamified missions, and tier upgrades.
Regional consent, taxation, and risk workflows built for enterprise governance.
SSO, role-based access, and detailed audit trails aligned with SOC 2 & ISO 27001.
Customer Touch Points
Orchestrate mobile, web, and offline interactions through modular touchpoints tailored to your growth plan.
Native iOS & Android
Component SDK
Headless CMS
Copy & paste install
Apple & Google Wallet
REST & GraphQL
Integration Comparison
| Integration | Build Time | Best For | Cost | Maintenance |
|---|---|---|---|---|
| Mobile SDK | 6 weeks | Branded app experiences | $$ | Auto-updated |
| Embedded UI | 3 weeks | Commerce and checkout touchpoints | $ | Low-touch |
| Widget | 10 days | Content & campaign launches | $ | No-code updates |
| API | 8 weeks | Full customization | $$$ | Developer-managed |
Solution architects from Smart Loyalty Hub help map integrations, incentives, and success metrics tailored to your growth model.
Redeem Points For Travel Experiences
Integrate with global travel partners to offer seat upgrades, elite status fast tracks, and curated itineraries across 65+ destinations.